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Have you ever felt that whenever you bring your car to an auto repair shop that they will just charge you for things that your car doesn’t need? Have you ever second-guessed the mechanic and thought that they would ruin something so they can charge you for it? If you’ve had those feelings, then you know how real the struggle is to look for a trustworthy auto repair shop.

Fixing a damaged car is a struggle in itself. Apart from not having a ride for a few days, it can also make a dent in your bank account. But for the sake of safety, you have to get it done. That is why you need the best auto repair shop to help get your car fixed and to explain to you anything related to your car. To help you find the right auto shop, here are a few things you should look for.

1. A Certification from the AAA or the ASE

To narrow down the auto repair shops in San Juan Capistrano, look for a shop that has a certificate from the AAA or the ASE. The AAA Auto Repair or AAR is a guide to help you look for auto repair shops that have been screened to be trustworthy shops. In other words, the AAR directs you to shops that are known to give high-quality service. On the other hand, an ASE certificate gives an assurance that automotive technicians and mechanics are able to give technical expertise. This makes sure that your car will be taken care of by trained and professional people in the auto repair shop. As a car owner, you have to look for either of the two certifications. It will assure you that you are paying for quality service that is not overpriced. Moreover, this will help you gauge if your mechanic is diagnosing your car based on expertise and not on guesswork.

2. Positive Online Reviews

Customer service is important to any car owner. And the best way to know how the customer service of an auto repair shop has been, you have to look at online reviews. Most of the time, online reviews give an honest opinion on how their car repair has been. However, beware of reviews that are too good to be true. In an age where online reviews are bought, you don’t want to fall for something that is false. You can also ask for reviews from people who have had their car serviced. With personal reviews, you can see if they are telling the truth or not.

3. A Fair Estimate of Your Car Repair

When you want to repair your car, it is not wise to go to the first auto repair shop that gives you a “good deal”. Most of the time, you won’t know if it’s a good deal because there is no comparison. So, make sure that before you decide on an auto repair shop, that you have asked around with others. Canvassing from other shops will help you get an idea of how much a car repair will cost. They can also give you a second opinion on what the best course of action for your car.

4. Helpful Mechanics

Even if you see an ASE certificate at the auto repair shop, you should also know if the mechanics are friendly. An ASE certificate guarantees the expertise of the mechanic, but it doesn’t guarantee the service they will give. When it comes to knowing more about your car, it’s best to have a mechanic who will explain everything to you from start to finish. If they’re professional with their work, they will not hesitate to let you know about what your car’s problem is. Ideally, the mechanic will be kind enough to make you understand your car’s condition.

5. Transparent Assessment of Your Service

There are some shady auto repair shops that hide things from you. As much as possible, look for an auto repair shop in San Juan Capistrano that will tell you everything. They should be able to give a full analysis of your car and what options you can take. If they say that there is only one way to fix your car and that it needs to be fixed ASAP, be hesitant about it. At least ask for a second opinion so that you know if the mechanic says is true. A 5-star auto repair shop is not hard to find, but if you know what to look for, you will be able to find a shop that delivers excellent quality with a reasonable price.